Migration & access

Free trial, licensing and product updates

The announced monthly plans, seven-day no-card launch trial, activation boundary and commercial details still required before sales open.

Seven days completely free#

VRA will include a completely free seven-day trial when public trial access opens. Joining the interest list does not start the clock. The trial begins only through the deliberate activation flow documented with the release.

Monthly launch plans are announced: Personal $11.99, Operator 25 $29.99 and Operator 100 $59.99 USD per licensed Windows installation. The seven-day launch trial needs no card. Sales and activation are not open; paid renewal, tax, cancellation and refund terms will be displayed before purchase. Check the official pricing and trial pages.

Licence status#

The released customer interface is intended to make trial, active and expired states visible. A licence state controls VRA access; it does not alter the underlying LDPlayer profiles or game accounts.

Do not share licence credentials, activation material or private support links. Contact official support if a legitimate device change cannot be resolved through the released self-service flow.

Updates#

  • Install updates only from the official release channel.
  • Read release notes for workflow changes, compatibility notes and known issues.
  • Allow active runs to stop safely before applying an update.
  • Re-run Environment Health and one controlled farm after significant updates.

Still stuck?

Complete the evidence checklist before contacting support. Never send passwords, recovery codes, payment details or private licence material.

Prepare your report

GET THE RIGHT HELP

Make the next support step useful.

Collect the relevant outcome and evidence before asking for help. Never include game passwords, recovery codes, payment details or licence secrets.